Online Library

This is a partial copy of the online library from our active student web site, with the links removed. The library is a source for definitions, tutorials and scholarly discussions on topics referenced in the last several editions of Project Management Institute's Guide to the Project Management Body of Knowledge (PMBOK® Guide).

Ability tests: A source.

Affinity Diagram: Discussion from The Quality Tools Cookbook.

Agile Methods by Charles Cobb: An exchange with an author on Agile, with lead-in comments by Norris Goff.

Analytic Hierarchy Process (AHP): AHP is a method of conducting Multi-Criteria Decision Analysis.

Attitudinal Survey: An example.

Brainstorming Tutorial: Brainstorming is a component of many project management processes.

Capability Maturity Model: The SEI 'ladder' of growth in software development organizations.

Causal Analysis: A discussion; also see Ishikawa.

Checklist: An interesting discourse on the topic, in pdf format.

Checksheet: Examples.

CMMI web site.

Critical Chain article: Well written description at post time, but Wikipedia is dynamic and it could change. I am currently reading a text on the topic, Be Fast or Be Gone by Andreas Scherer. The concept was introduced in 1997 by author Eliyahu M. Goldratt in a text titled Critical Chain.

Delphi Technique: Link to definition by inventor, Rand Corporation.

Design of Experiments: Two examples of the Taguchi method.

Earned Value Management noteboard: Note: You may get a warning that the site certificate isn't current. It is safe; proceed. For the serious practitioner of earned value management. Professional project managers exchange questions and information on this board.

Failure mode and effect analysis (FMEA): A pdf abstract.

Fast Diagram: An example.

Fault Tree Analysis: A tutorial.

Focus Group: A definition.

Force Field Analysis: By, a knowledge based organization based on the West Coast of Cumbria, in the UK.

Gantt, Henry: Interesting background on the 'inventor' of the Gantt chart.

GE Lost the Light Bulb Account: Did GE's obsession with six sigma distract it from product development?

Grouping Methods:

Hydraulic-Hybrid Trucks: Interesting story about a new innovation in truck engineering. Posted January 28, 2009.

Hydrogen Cycle: A pdf copy of an article about a commercially-available hydrogen-cell motor cycle.

Hydrogen Energy Sources: A projection by a Scientific American article of transitions in energy production. Posted January 29, 2009.

Influence Diagram: An illustration of a simple influence diagram.

Informal alliances by Jack Welch: Jack Welch is the former CEO of General Electric, and one of the most-respected CEOs of all time. He and his wife formerly wrote editorials for Business Week.

Interrelationship digraphs: A tutorial by University of Vermont.

Interfaces: Interfaces between work packages must be specified during WBS development. This illustrates what can happen if they are not.

Ishikawa Diagram: Also know as Fishbone, or Root Cause.

Joint Application Development (JAD): An online scholarly article by Professor Mei C. Yatco of the University of Missouri. He begins by stating "It is hard to find an agreed-upon definition . . ."

Lateral Thinking Puzzles: These are for entertainment, not education.

Leadership: Illustrating that people will follow a good leader with a cockamanie movement.

Matrix Diagram:Discussion of matrix diagram, from NASA.

MEMS and Nanotechnology Clearinghouse: A link to the site by this name. This is representative of emerging technologies as discussed in course segment 1. New technologies continue to be the source of thousands - probably millions - of new projects.

Mind Map: This is a 4th edition addition.

Monte Carlo: Illustrating the results of modeling the probability of achieving cost objective; a Quantitative Analysis example.

NASA 100 Lessons Learned: as compiled by Jerry Madden, former Associate Director of the Flight Projects Directorate at NASA's Goddard Space Flight Center.

NASA Lessons Learned: A scientific study of the problems of digital engineering for space flight systems, with a view to their practical solution.

Nominal Group Technique: Discussion, courtesy University of Missouri.

Organizational Breakdown Structure: An OBS for development of a concrete canoe, by a team at Oklahoma State University.

Pairwise comparisons: A method of conducting Multi-Criteria Decision Analysis; a Scholarly description used with permission of Dr. Filippo A. Salustri of Ryerson University.

Performance Bonds: A commentary from US Department of Health & Human Services, providing advice to corresponding state agencies.

Poke Yoke: Berry College John Grout's collection of everyday examples.

Positive Risk? Read about an 'accidental' discovery - But this kind is hard as heck to plan for!

Prince2: Definition from

Prioritization Matrix: Discussion from Arizona State University.

Process Flow Chart: An illustration.

Project-Based Organization: A Science and Technology Policy Research (SPRU) paper by Englishman Mike Hobday; pdf.

Project Decision Progress Chart: A link to ASQ tutorial and illustration.

Quality: An opinion by Norris Goff. Needs updating.

Quality Audit: A listing of ISO 9000 registration organizations. They can be employed to conduct quality audits.

Quality Function Deployment: A thorough description and illustration by Kenneth Crow.

Regression Analysis: Explanation by MIT.

Requirements: A classical illustration of the importance of getting the requirements right.

Requirements Traceability Matrix: Examples.

Resource Sheet: A pdf copy of the MS Project resource sheet for construction of the Goff residence.

Risk Analysis: A link to a well-written paper on Dr. David T. Hulett's web site.

Risk Appetite & Tolerance: A 'slide show', pdf 19 pages, by permission of The Institute of Risk Management.

Root Cause: A tutorial on understanding and constructing an Ishikawa 'fishbone' diagram.

Saga of a Project Manager: A true story.

Salience Model: The source of the Salience Model: A 35-page pdf article by Mitchell, Agle & Wood, titled Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts, published in the Academy of Management Review in October 1997. Member Tereia Joe reported "Although I found this article interesting, I am not sure I agree with this theory as the “it” theory. Yes, I would agree and feel it’s important that managers should prioritize stakeholders and determine stakeholders from non-stakeholders if or when the need arise. Because many individual present entities regarding projects that they have nothing to do with at all and not affected by directly but concern themselves with these entities. This can be clear that this is a non-stakeholder just an individual who wants to as the saying goes provide their “two cents”. Nevertheless their input could be just as legitimate if not more so than those of a “definitive stakeholder” which could also be titled as a “priority stakeholder”. Furthermore while I do agree in the definition of the “definitive stakeholder (power, legitimacy, and urgency) and enjoyed the Stakeholders typology in this article I found it unfortunate, sad, and in some cases inaccurate. I found this as such because there are many cases where if power is the only attribute the stakeholders have they can (in some cases) influence a great deal and is in no way considered just a “dormant stakeholders” but the “end all and be all” as another saying goes. I could go on and on but at the end the article does make one think of its point of view and compares it to one’s experience."

Scatter Diagrams: A Tutorial From Clemson University, by permission.

Sender-Receivable Model: An illustration.

Six Sigma in Service Businesses: Six sigma spreads beyond manufacturing, with emphasis on General Electric.

Six Sigma: The goal of six sigma (six standard deviations) is 3.4 defects per million (or 2 per billion, depending on the spokesperson). One can be certified as a green belt or black belt Six Sigma professional.

Solar energy: A fascinating story, but it has been long enough to demonstrate a breakthrough if it were going to. It didn't happen, and the company was purchased by a French energy firm in 2010.

Specification limits vs. control limits: An explanation.

Specific Assessment: A project by SRI, a not-for-profit US Government contractor.

Stakeholder Analysis: A link to a Management Sciences for Health web site that contains a generic tutorial on stakeholder analysis. Our analysis in organizational and communications planning has more specific purposes.

Stakeholder Analysis Template: A blank Excel sheet for recording stakeholder data.

Structured Interview: A definition.

SWOT Analysis: From Mind Tools.

Systems Engineering: Used by permission of Frank Dean of Sandia National Laboratories and Terry Bahill of Arizona University.

Taguchi method: A paper describing the Taguchi's approach to design by computer modeling. Also see Design of Experiments.

Tornado Diagram: A placeholder.

Traceability: Illustrations of the traceability concept.

Tree diagrams: An ASQ tutorial.

Trend Analysis: This lesson by Young & Associates in projecting housing prices could have led people to buy into the housing bubble.

Tuckman's Hypothesis, or Developmental Sequence in Small Groups: by Bruce W. Tuckman. One of the articles that spawned 'Tuckman's Hypothesis'.

Utility Theory: Pro, Con & Indifferent Definition, discussion and debunking.

Value Analysis: A paper describing the value analysis process, by Dr. Theodore C. Fowler, a Fellow of the Society of Value Engineers. Written in response to a request from NASA.

Value Engineering: The value engineering process as described by the US Federal Highway Administration.

Virtual Team: Want to have your appendix, or something, removed in a US hospital (or at home) by a surgeon in Asia?

WBS Interface Specifications: Though not discussed in The Guide to the Project Management Body of Knowledge (PMBOK® Guide), the specifications between WBS work packages is essential.

Note: The Registered Education Provider logo and PMBOK are registered marks of the Project Management Institute, Inc.